Welcome
Alanah Transport was established with the primary goal to expolit the need for reliable deliveries
at competitve rates throughout the UK area.
In our efforts to continue to provide full
service to our customers, we have expanded our operations
to all major cities in the UK, as well as, Europe. Our growth
has been successful because of our commitment and dedication
to provide an excellent courier service at affordable prices.
Our excellent service and customer relations
are due to our management team dedicated to quality operations.
Our managers are well qualified with five or more years of
courier operations experience. Our managers' top concern is
to maintain the highest level of performance possible, with
a 98% on time performance standard for any given month.
The mission of Alanah Transport, is to efficiently
service our various customers and effectively expand service
areas. We are committed to increasing the efficiency of our
delivery network and service through the use of daily interaction,
communication and technology with our customers and employees.
All drivers are uniformed and carry company
identification. Each driver is equipped with a mobile telephone
for communication with our network. Drivers hired by our company
must pass a background check, have a clean driving licence,
and submit to periodic and random drug testing. Our new drivers
receive a minimum three (3) day orientation and training.
This includes routing, paperwork, company rules and procedures,
Our drivers are monitored on daily basis, with performance
evaluated monthly. These evaluations are essential in maintaining
consistent interaction with those in the field.
Our office is fully staffed with trained
professionals and have a minimum of two (2) back up drivers
readily available in the event of any type of emergency.
You can contact us 24 hours a day, 7 days a week. If at any
time your operations centre has questions, concerns or changes,
all he/she will need to do is call, for immediate connection
to a driver or supervisor, we will go that extra mile to assure
customer satisfaction.
We provide the resources necessary to pick up and deliver
all of your outbound courier work with routing designed especially
for you.
Our customer's needs and specifications
are our top priority to insure reliable and dependable service.
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